Terms and conditions

By purchasing music from Portus Press you agree to the following terms and conditions of use:

Orders and dispatch

Once an order has been placed you will receive an email confirmation.  I aim to send out all printed sheet music orders and emailed PDF orders within one working day.  Please refer to Delivery for methods of postage and expected delivery times.

Prices

Price on the website are listed in British Pounds Sterling (GBP).  Non-UK customers will have the total GBP amount converted to their local currency at the exchange rate offered by the card issuer during payment.

Please be aware that prices displayed on portuspress.com are subject to change without prior notice.

Tax Charges

Currently VAT on printed music in the UK is charged at 0%. Do be aware, however, that orders placed from outside the UK may attract local taxes at the point of importation.  Such charges are the responsibility of the customer.  I am not VAT registered and as I manually email emailed PDFs these are also currently zero rated for VAT.

Titles with restricted territories

A small number of the titles that Portus Press offers are, for copyright reasons, not available to buy in certain countries.  Works by Gershwin, for instance, are not available to customers based in the USA.  Any such restrictions are clearly flagged up in each title’s page.  If you inadvertantly try to buy one of these arrangements and live in a country to which I am legally not permitted to sell that title to, at checkout you will see this message:

“Sorry, you have item(s) in your basket that are not available in your country. Please remove them to continue with the rest of your order”

To proceed with the rest of the order please remove the restricted pieces.

Returns and refunds

Printed sheet music

Faulty music

If your music arrived damaged or is faulty please contact me for a refund detailing the nature of the problem within 30 days of receiving your order.  The faulty goods must be returned.  Upon receipt I will supply a new copy of the music or, if requested, arrange a refund.  I will also refund the postage costs you have incurred in returning the music.

Music sent in error

Occasionally I do make mistakes when sending out printed sheet music!  Please be assured that, if I have sent you the wrong music I shall, of course, post the correct music to you immediately I am notified.  The music sent in error should be returned to me: your postage costs will be refunded.

If you change your mind

If you change your mind you are permitted to return goods within 30 days of receiving them.  If you wish to return music to me please contact me.  In these cases the customer must pay for the return postage and you must ensure that the music is properly packaged so that it returns to me in good, resellable condition.  I will then process a refund within 14 days.

Emailed PDFs

Orders placed for Emailed PDFs cannot be cancelled once they have been emailed to you.  In ticking the box agreeing to my terms and conditions at the checkout you acknowledge that you have waived your right to a refund/cancellation of your order.   Please do, therefore, ensure that you are happy to proceed before paying for your music.  Each title features a ‘Preview’ page showing a sample of the piece’s score and also short audio samples to listen to.

Of course, if there is a technical problem with the emailed PDF I will be happy to resend or reimburse you – please get in touch if you encounter a problem.

Provided the download has not started, if you change your mind about your emailed PDF purchase within 14 days of your purchase you may cancel the order and request a full refund.

Copyright

All Portus Press titles have full copyright clearance from the relevant administrators for sale in various territories. No piece will be knowingly sold outside of its agreed territories (information regarding which is included, where applicable, in the piece’s description). Every effort is made to sell only those pieces that are legally licensed for sale in the customer’s country. Any deliberate or negligent copyright infringements by the customer are not the responsibility of Portus Press.

Copyright – digital downloads & emailed PDFs

Please think of your downloads and emailed PDFs in the same way as you would printed music.  Both printed music and downloads/PDFs are protected by copyright law.  Re-distributing or copying your downloads/PDFs to give to others is against copyright law.  This enables me to continue to bring you new works.

You may print the music out onto paper as required, and/or use it on-screen on any electronic device, but only for your own personal use.  You may print out a part from a set to give to another member of your group but you are not permitted to print and distribute multiple copies of the same part.  In addition you may not send others (including members of your ensemble) your digital file(s) as your digital downloads are personalized to you: every page of music in a digital download and an emailed PDF will be stamped with your name.

Security

All payments for printed music and emailed PDFs are processed by PayPal.  This means that I do not have access to your credit card or bank account details.  Portus Press is not responsible for any problems you encounter in using paypal.   PayPal itself is very secure and automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128 bits.

In addition, pages on this website under ‘My Account’ are also served securely (denoted by the https:// designation and the padlock symbol at the beginning of the web address).  This website uses 128 bit SSL encryption to protect your confidential data (such as your name and address details).  From My Account you can view your recent orders, manage your shipping/billing address and edit your password and account details.  You are, of course,  free to change your username, password and address details at any time.

Privacy

Please refer to the Privacy and Cookies page.  Portus Press never shares your details with third parties.

Performing / recording Portus Press titles

Public performances of works published by Portus Press should be notified to the relevant performing right organisation for that country – e.g. the Performing Rights Society in the UK.  It is the customer’s responsibility to check whether the owner of the venue that you are playing at using Portus Press publications has obtained a relevant license. Most weddings and family gatherings are excluded from this requirement as they are deemed to be private functions.

Please contact me if you want to make a commercial recording of a Portus Press title.

Contact details

Portus Press, Pinewood House, Dark Lane, Nailsworth, Stroud, Gloucestershire, GL6 0DR, United Kingdom

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Disclaimer

Portus Press is not liable for any problems that arise with your computer, printer or other hardware or software as a result of using this website. To the fullest extent permitted at law, Portus Press is providing this website and its contents on an “as is” basis and makes no (and expressly disclaims all) representations or warranties of any kind with respect to this website or its contents including, without limitation, warranties of merchantability and fitness for a particular purpose.  In addition, neither Portus Press or Lisa Portus will be liable for damages arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Law and Jurisdiction

Your use of this website and the purchase of any Portus Press titles will be governed by English law and will be deemed to have occurred in the United Kingdom.